New support for sold out inventory and group bookings

26 February 2025

Smoothly handle when inventory is sold out

Every hotel has it's fair share of busy periods. When planners go from the website to the booking engine to find that dates are sold out, we've made adjustments for the best experience possible, for traveler and business alike.

Discovery now logs these new signals for sold out inventory or denials.

From there—out-of-the-box—their one-to-one conversation is adjusted, and planners can kick off a new set of plans.

Better understand the impact of group bookings on your website

Group bookings are a powerful audience for many customers. Since many group bookings are made on the website, understanding their impact to performance to this channel is a win.

In this update, Flip.to now captures group codes along with other signals from group bookings.